A cannabis license is the only kind of business permit in Minnesota where your camera system is a condition of staying open.
Most security vendors sell cannabis operators the same system they sell a gas station, with the word "compliant" added to the quote. Then the audit comes, or a drive fails at day sixty of a ninety-day retention obligation, and the operator discovers what they actually bought.
What Minnesota actually requires
Minnesota Rules Chapter 9810 sets security obligations that are unusually specific. In summary — and this is a summary, not legal advice — a licensed cannabis business must maintain:
- Continuous 24/7 video surveillance of all premises associated with the license
- Coverage of every entry and exit point, restricted areas, all areas where cannabis is received, stored, processed, or sold, plus loading and unloading areas and parking lots
- Cameras producing clear, identifiable images in all lighting conditions — day, night, and everything between
- A minimum of 90 days of retained footage, available to regulators on request
- Electronic access control — key cards, PIN codes, or biometrics — governing restricted areas, with retained records of who entered
- Electronic locks and keypads on all perimeter entry doors, and commercial-grade locks throughout
- An alarm system with defined failure protocols, including notification of local law enforcement and the Office of Cannabis Management
- A written, testable security plan, with maintenance and testing records available for inspection
- Facility layouts documenting camera placement, available to regulators
Requirements differ by license type and continue to evolve. Verify your specific obligations with the Office of Cannabis Management and your own counsel — we build to your approved security plan, we do not write it for you.
The clause every operator should read twice
Minnesota's rules do not merely require a working security system. They contemplate what happens when it stops working — and the answer is severe. An alarm failure expected to exceed eight hours triggers mandatory notification to law enforcement and to the OCM. If no alternative security measure is in place, or the alternative fails, the business must not continue operating. Prolonged failures can shutter a licensee until repairs are finished.
Translate that into dollars. A retail cannabis operation doing meaningful daily revenue cannot absorb a multi-day closure because a recorder died and the vendor's support line routes to a queue in another time zone.
This is the whole argument for choosing a local, responsive, technically deep partner — not as a nicety, but as risk management. When your operating license depends on a system staying up, "we'll get someone out there next week" is not an acceptable answer, and a national vendor's SLA is a document, not a technician.
We answer our own phone. A live human in Minnesota, at (218) 228-7778.
What we build
- Camera systems specified to the requirement, not to a package price — coverage mapped against your floor plan and license type, with sight lines documented for your security plan and for regulators.
- Storage engineered for real 90-day retention at your actual resolution and frame rate, with redundancy, because a failed drive at day sixty is a compliance failure, not an IT ticket. We show you the arithmetic.
- Access control on restricted areas, with retained entry logs that satisfy record-keeping obligations rather than merely unlocking doors.
- Documented testing and maintenance protocols — the records themselves are a compliance obligation, so we build them into the service relationship instead of leaving you to invent them.
- Local AI detection running on your hardware. Your footage stays on your premises, under your control, not on a vendor's cloud where you cannot answer basic questions about who has access to recordings of your operation.
- Systems you own outright. Full documentation, credentials, and source-level access are yours. No lock-in, no hostage data, no vendor who becomes a single point of failure for your license.
Cultivators, manufacturers, and transporters too
The obligations are not identical across license types, but they are substantial for all of them. Cultivation sites bring perimeter coverage, fencing, and vault considerations. Manufacturing brings process-area coverage. Transport brings its own documentation chain. Retail brings customer-facing, point-of-sale, and check-in coverage.
We start every engagement by walking the actual space with your license type and approved security plan in hand — not by quoting a camera count over the phone.
Why a security company, and not the low bidder
We are a BBB A+ accredited Minnesota security and technology firm. We build video management software ourselves, in-house — which means when your system needs to do something specific for a regulator, we can build it rather than explain why the manufacturer does not support it.
We have recovered deleted archive footage for a client after a competing vendor's license lapse destroyed it. We have delivered footage that supported law enforcement investigations. We have rebuilt systems installed wrong by companies that then quoted five figures to fix their own work.
In a regulated industry, the cheapest quote is the most expensive thing on the table.
Send us your floor plan and license type — we'll tell you what your security plan actually requires, what it costs, and what your current vendor is missing.
100% live human customer service in the USA · Open weekdays 9 am – 8 pm, or 24 hours by appointment
Statewide
Our office is in Duluth, and we serve northern Minnesota directly. For operators elsewhere in the state, we design, specify, and configure your complete system and coordinate with your local licensed electrical contractor for physical installation — you get the engineering and the ongoing support relationship either way.
Duluth Security Needs, LLC
231 E Superior St #314
Greysolon Plaza Skywalk
Duluth, MN 55802
(218) 228-7778
Open weekdays 9 am – 8 pm, or 24 hours by appointment